Privacy Policy

1. Introduction

Aiistic ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://aiistic.com.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Company name and job title
• Project details and requirements when you contact us
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Click patterns and site navigation

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you information about our services
• Improve our website and services
• Analyze website usage and trends
• Comply with legal obligations
• Prevent fraud and enhance security

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website. Cookies are small data files stored on your device.

4.1 Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect information about how visitors use our site. This information is used to compile reports and help us improve our website.

Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

For more information on Google Analytics' privacy practices, visit: Google Privacy Policy

4.2 Managing Cookies

You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., Google Analytics, email services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition of our business
• With Your Consent: When you have given us explicit permission

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Inquiry Data: Contact form submissions and email inquiries are retained for 1 year after the last communication
• Analytics Data: Google Analytics data is retained for 26 months (Google's default setting)
• Project Data: Client project data and communications are retained for 2 years after project completion for support and legal purposes
• Legal Obligations: Some data may be retained longer if required by law or for legitimate business purposes (e.g., tax records, contracts)

After the retention period expires, we will securely delete or anonymize your personal information. You may request deletion of your data at any time by contacting us.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Restriction: Request restriction of processing
• Objection: Object to processing of your data
• Data Portability: Request transfer of your data

To exercise these rights, please contact us at the email address provided below.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our website, you consent to the transfer of your information to these countries.

10. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Data Breach Notification

In the event of a data breach that affects your personal information, we will:

• Notify affected individuals within 72 hours of discovering the breach (as required by GDPR)
• Inform relevant supervisory authorities when legally required
• Provide details about the nature of the breach, the data affected, and the steps we are taking to address it
• Offer guidance on steps you can take to protect yourself

We maintain incident response procedures and security measures designed to minimize the risk of data breaches. If you have concerns about the security of your information, please contact us immediately at legal@aiistic.com.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: